Policy Notification
Thank you for choosing WNR WELLNESS as your massage and bodywork provider. In order to provide the best service possible to our clients, we have implemented the following policies:
We require at least 24 hours notice to reschedule or cancel an appointment Made more than 2 days before, 6 hrs on booking made a day before & 3 hrs for same day booking. This allows up to book clients that are on our wait list. Clients who reschedule or cancel an appointment with less than above hours notice will be billed 75% of the price of the scheduled service. Clients who do not show up for a scheduled appointment or notify us in advance will be billed for the full price of the scheduled service. We understand that emergencies and illnesses can arise, therefore last minute cancellations due to things such as verifiable emergencies, illnesses or inclement weather will generally not result in any missed session charges, however this is to be determined at the practitioner’s discretion.
All scheduled appointments will end at the scheduled ending time in order for us to stay on schedule. Clients who arrive late to their scheduled appointment will be charged for the full session and will not receive a time extension. For your first appointment, please arrive 15 minutes prior to your scheduled appointment time to allow time to complete the Client Intake Form. For all other appointments, please arrive 5 minutes before your scheduled appointment time to allow time to undress and get on the table to enjoy a relaxed and unhurried experience.
Only professional massage and bodywork services for relaxation or therapeutic purposes are offered at this massage practice. Massage services will be terminated immediately in the event of inappropriate conduct of any kind. This includes harassment, threatening speech or behavior, sexual advances or requests, or disrespectful actions or language. A session will not be conducted if the client is under the influence of drugs or alcohol. If the massage is terminated for any of these reasons, full payment for the scheduled session is still required. and zero refund will be made for pre-paid payments.
Clients will be appropriately draped with a sheet and/or towel at all times during their massage. Only areas of the body that are currently being treated will be exposed. The breast and genital areas will always remain draped and are never massaged unless on specific treatments, i.e; Yoni.
We do not offer refunds. If, for any reason you have an issue, please contact the office, and we will promptly address your concerns so that you may continue to be a satisfied client. For booking deposit, kindly note it’s non-refundable. For booking made by full payment kindly refer to the rescheduling & no-show policy above.
Massage Therapy Consent and Release Form
- I voluntarily request and consent to receiving massage therapy.
- I understand that the massage service offered is for the purpose of general wellness, stress reduction, and relief of muscular tension only.
- I do not have any injuries or conditions that prevent me from receiving massage therapy. I understand the importance of informing my massage therapist of all medical conditions and medications that I am taking, and that there may be additional risks based on my physical condition.
- If I experience any pain or discomfort, I will immediately inform my therapist so that the pressure or techniques used can be adjusted to my comfort level. I will not hold my massage therapist responsible for any pain or discomfort I experience during or after the session.
- I understand the risks associated with massage therapy include, but are not limited to: Superficial bruising,
Short-term muscle soreness, Exacerbation of undiscovered injury - I do not have any contagious conditions that may put my massage therapist or other clients at risk.
- I understand that I or the massage therapist may terminate the session at any time.
- I have been given the opportunity to ask questions about massage therapy and my questions have been answered.
- I have been advised of the policies and procedures pertaining to massage and I understand these policies. Information regarding massage in general, benefits, contraindications of massage, and possible alternative therapies have been explained to me.
- I further understand that massage therapy is not a substitute for a medical examination or treatment, and that I should see a physician or other qualified health specialist for any mental or physical ailment of which I am aware. I understand that massage therapists do not diagnose illness or disease, and nothing said during the massage should be construed as such.
- My consent is informed and voluntary and I understand that I may withdraw my consent at any time except for actions already taken.
Massage Liability Release Form
About Hot Towel/Oil Massage
Hot therapy is a type of massage therapy that uses smooth, heated oils to provide a relaxing and warming effect to a therapeutic massage. The therapist will typically hold a heated towel in each hand while applying various massage techniques such as long gliding strokes, vibration, friction, deep tissue techniques, or trigger point therapy. Using the heated oil as a tool in this way enables the client to benefit from the physiological effects of pressure and heat.
Contraindications for Hot therapy.
In addition to the standard contraindications for massage, hot therapy has additional contraindications and precautions. The following is a partial list of common conditions which are considered contraindications or precautions for hot therapy:
- Blood clot Hematoma Cancer Diabetes Pregnancy
- Injured areas Infections Neuropathy Sunburn / rash Heat sensitivity
- Impaired sensation Cardiovascular disease High/low blood pressure Bleeding disorder Certain medications
- Phlebitis / varicose veins Autoimmune conditions Edema / lymphedema
- Skin lesions or open wounds Acute injuries or conditions
I confirm that I understand and approve below;
Information about hot therapy, potential benefits, effects, risks, and possible alternative therapies have been explained to me and I understand this information.
- I have read & understood the contraindications of hot therapy, and I have provided my therapist with an accurate and complete medical history to rule out any contraindications to receiving this treatment.
- I understand that the temperature of the oil should always be within my comfort level, and I agree to communicate to my therapist about any physical discomfort that I experience during the session.
- I have been given an opportunity to ask questions about hot therapy and have had my questions answered to my satisfaction.
- I have no contraindications for hot therapy.
- I release the massage therapist and business from all liability for any harm that may unintentionally result from this treatment.
About Cupping Therapy
Cupping is a therapeutic technique that comes from traditional Chinese medicine (TCM) and is believed to have numerous health benefits in addition to stimulating the flow of qi (“life force”) within the body. This body treatment integrates well with massage therapy, and involves applying a localized negative pressure (suction) to the skin using glass, plastic or silicone cups at targeted areas of the body. The intent of this therapy is to stimulate the function of the circulatory and lymphatic systems. It may also help to release congested tissues and loosen adhesions at superficial tissues of the body.
Contraindications for Cupping Therapy
The following is a partial list of common conditions which are considered contraindications for cupping therapy:
- Blood clots Bleeding disorders Bruise easily Hemophilia
- Injured areas Infections
Acute skin conditions Sunburn / rash
- Skin lesions Phlebitis / varicose veins Cancer Impaired sensation Areas of herniation Edema / lymphedema Hematomas Certain medications
I confirm that I understand and approve below;
- Information about massage cupping in general, techniques, potential benefits, effects, risks, after-care recommendations, and possible alternative therapies have been explained to me and I understand this information.
- I understand that the vacuum formed by cupping may result in marks being left on my body.
- My therapist has informed me of the contraindications of cupping therapy, and I have provided my therapist with an accurate and complete medical history to rule out any contraindications to receiving this treatment.
- I agree to communicate to my therapist any physical discomfort experienced during the session.
- I have been given an opportunity to ask questions about cupping therapy and have had my questions answered to my satisfaction.
- I am not taking blood thinners, and I have no contraindications for cupping therapy.
- I release the massage therapist and business from all liability for any harm that may unintentionally result from this treatment.
About Prenatal Massage
Prenatal massage, sometimes called pregnancy massage, is massage therapy for the pregnant woman. It has been shown to produce numerous health benefits including: relieving musculoskeletal aches and pains, decreasing muscle tension, relieving leg cramps, reducing symptoms of anxiety and depression, improving sleep quality, and improving labor outcomes. Prenatal massage typically involves the use of several massage styles such as Swedish and deep tissue massage. Prenatal massage focuses on adapting massage techniques and client positioning strategies to accommodate the needs of mothers-to-be.
Contraindications for Prenatal Massage
In addition to the standard contraindications for massage, prenatal massage has additional contraindications and precautions.
The following is a partial list of common conditions which are considered contraindications for prenatal massage therapy:
- Blood clots
- Bleeding disorders
- High blood pressure
- Diabetes
- Preeclampsia
- High-risk pregnancy
- Abdominal pain
- Pitting edema
- Heart disease
- Unexplained symptoms Previous pre-term labor or miscarriage
I confirm that I understand and approve below;
- Information about prenatal massage, potential benefits, effects, risks, and possible alternative therapies have been explained to me and I understand this information.
- My therapist has informed me of the contraindications of prenatal massage, and I have provided my therapist with an accurate and complete medical history to rule out any contraindications to receiving this treatment.
- I have been given an opportunity to ask questions about prenatal massage and have had my questions answered to my satisfaction.
- I have no contraindications for prenatal massage and am not currently experiencing any symptoms or complications listed above.
- I am receiving regular medical checkups from my physician / healthcare provider.
- I have spoken with my OB-GYN about receiving prenatal massage, and have received medical clearance to receive prenatal massage.
- I agree to communicate to my therapist any physical discomfort experienced during the session.
- I release the massage therapist and business from all liability for any harm that may unintentionally result from this treatment.